Factors affecting adoption of e-government project management system by contractors in Nairobi

Abstract

The purpose of this study was therefore to establish the effects of extrinsic factors on adoption of e-government project management system by contractors, A Case of National Construction Authority (NCA), Nairobi Kenya. The study addressed problems witnessed in the construction industry, non-compliance, quacks working in the construction industry and provide an enabling environment for construction industry. The study had four objectives, to find the effects of perceived ease of use and adoption, the effects of perceived usefulness and adoption, the effect of social norm on adoption and the effect of facilitation condition on adoption. The theories supporting the study were reviewed and the theory supporting the study was unified theory of user acceptance and use of technology. The target population for the study was contractors in category 4. The sample that was used for the study was 281 selected from a population of 945 contractors. Data collection instruments for the study was self- administered questionnaires. The data collection instrument tested before being used in the collection of data. The data was screened, coded and analysed. The results indicated that perceived ease of use had positive and significant effect (p-value of 0.000) on adoption of e-government Project Management Systems. Perceived usefulness had a p- value of 0.000 which meant it had a positive and significant effect on adoption of e- government Project Management Systems. Social norms had a p-value of 0.000 which resulted to positive and significant effect on adoption of e-government Project Management Systems. Facilitating conditions had a p-value of 0.000 which implied it had a positive and significant effect on adoption of e-government Project Management Systems. On the other hand, the regression analysis revealed that the extrinsic factors explained up to 70.3% change in adoption of e-government Project Management Systems. The study concluded that extrinsic factors significantly influence adoption of e-government Project Management Systems by Contractors in Nairobi County. The study recommended that there is need of prioritizing user training to enhance skills and understanding, incorporating user-friendly features to simplify interactions, and providing continuous support to address varied experiences and perceptions of system complexity. Based on the study's findings, recommendations for optimizing the adoption of e-government Project Management Systems (e-GPMS) by contractors in Nairobi County should involve emphasizing and promoting the tangible benefits and positive impacts of the system on productivity, task efficiency, and overall professional effectiveness within the construction industry.