Browsing Governance Peace and Conflict Studies by Subject "Assessing the effectiveness of Huduma centres"
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Assessing the Effectiveness of Huduma Centres (one-stop-shops) in the Delivery of Public Services: The Case of Nairobi City County, Kenya
(Africa Nazarene University, 2017)Globally, improving service delivery has received considerable focus with reforms being introduced in the public sector. This is being driven by a focus on increased demand for governments to seek ways of improving service ...