| dc.description.abstract | Project performance in the telecommunication sector in Kenya faces significant
challenges due to frequent delays, budget overruns, and inadequate resource
management. As a result, many telecom projects fail to meet their intended goals,
affecting service delivery and industry growth. The purpose of the study was to
investigate the effect of project execution on project performance within the
telecommunication sector in Kenya, focusing on Telkom Kenya as a case study. The
specific objectives were establishing the effect of project funding, stakeholder
involvement, and project strategy on project performance in the telecommunication
sector in Kenya. The study anchor theory was stakeholder theory supplemented by
participative leadership theory and theory of constraints. The study adopted a
correlational research design. The target population for the study was 1111 employees
of Telkom Kenya where a sample size of 294 employees was computed using Slovin’s
formula. The study collected primary data using a structured questionnaire. The study
utilized SPSS version 29 to analyze data where both descriptive and inferential statistics
were employed. On aggregate, majority of the employees agreed that project strategy
is essential for project performance in the telecommunication sector as supported by
aggregate mean response of 4.33 with standard deviation of 0.79 followed by
stakeholder involvement (aggregate mean of 4.09 and standard deviation of 0.88) and
finally project funding with aggregate mean response of 4.06 and standard deviation of
0.86. There was a strong positive and significant correlation between stakeholder
involvement (r=.590, p<0.05), project funding(r=.576, p<0.05), and project strategy
(r=.545, p<0.05) with project performance. Similarly, regression coefficient results
showed that stakeholder involvement, project funding and project strategy have a
positive significant influence on performance of telecommunication projects. Thus, the
study concluded that project funding, stakeholder involvement and project strategy
have a significant effect on the project performance. When securing project funding, it
is crucial to identify the most appropriate funding sources, whether through grants,
loans, venture capital, or crowdfunding, and ensure that project proposal aligns with
their priorities. For effective project strategies, project managers should emphasize
clear communication, defined goals, and continuous monitoring establish measurable
milestones and regularly assess progress through transparent reporting. There is need
to involve all key stakeholders like customers, regulatory bodies, partners, and internal
teams early and consistently for smooth operations and project success. Regularly
engage these stakeholders through meetings, progress updates, and feedback loops to
manage expectations and address concerns. | en_US |
