Browsing Business School by Subject "Banking"
Now showing items 1-2 of 2
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Influence of alternate banking channels on customer satisfaction at Kenya Commercial Bank in Nairobi, Kenya
(Africa Nazarene University, 2022-01)The adoption of alternate banking channels (ABC) in the banking sector has had increasing impact on customer satisfaction through improved convenience, efficiency, flexibility, and speed of completing bank transactions. ... -
The influence of staff turnover on project performance in the banking sector in Kenya : A case of Family bank
(Africa Nazarene University, 2021-06)Most organization’s performance and productivities are influenced by the staff turnover. To survive and remain competitive in the evolving and highly competitive environment, organizations need the human touch to work. ...
