Browsing Business School by Title
Now showing items 209-213 of 213
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Strategies of customer retention among commercial banks in Kenya : A case of bank of Africa, Kenya
(Africa Nazarene University, 2019-11)A customer is one of the significant assets for any profit-making firm, hence most profit making firms strive to acquire and retain as many customers as possible so as not to experience nose-diving of profits. While few ... -
A Survey on Effectives of Selected Management Skills on Performance of Small-Scale Enterprises: Case of Kawangware Location
(Africa Nazarene University, 2011)This study was about the effects of selected management skills on the performance of small scale enterprise in Kawangware location, Nairobi, Kenya. Despite the enormous contribution of small scale enterprises in Kenya and ... -
Technical monitoring management systems and performance of child protection projects; a case of non-governmental organizations in Borno State, Nigeria.
(Africa Nazarene University, 2023-06)Project performance and efficiency of Non-Governmental Organisations around the globe and in particular from the developing economies - Nigeria included - are of critical importance not only for Non-Governmental Organisations ... -
Total quality management on performance of electronic claims systems in medical insurance firms in Kenya: a case of National Health Insurance Fund, Kenya
(Africa Nazarene University, 2023-06)The long-term success of organizations in a rapidly changing global economy is dependent on organizational systems that are pegged at improving quality services which in turn translate to customer satisfaction, continuous ... -
Work culture and government of Kenya service delivery initiative: a case study of Huduma Center in Nairobi County
(Africa Nazarene University, 2023-06)Vision 2030 was launched in 2008 by the late President Mwai Kibaki to transition Kenya into a middle-income nation and be rapidly industrialized. It envisaged efficient government service delivery to all Kenyan citizens ...