Browsing by Author "Wanyanga, Elizabeth A."

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Effects of business process re-engineering on public sector service delivery in Kenya: a case of Teachers Service Commission

Wanyanga, Elizabeth A. (Africa Nazarene University, 2019-09)

Business Process Re-engineering (BPR) has been widely adopted by private businesses and has been a focus of research since the 1990s and it is still one of the top five management concerns for Information Technology (IT) ...