Browsing by Author "Gachanja, Catherine Minayo Joan"
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Influence of strategic posture on customer satisfaction within the service industry in Kenya: a case of Tropical Promoters Limited
(Africa Nazarene University, 2019-07)There are sporadic business environments, amplified customers attrition due to competition from substitutes and complementary products. Globally, competition is attributed to proliferation of technological advancements ...
