Business School

Quality Planning and Project Success in Electricity Supply Infrastructure Projects in Kenya; A Case of Transmission Infrastructure Projects

Sat, 30 Sep 2023 00:00:00 GMT

Quality Planning and Project Success in Electricity Supply Infrastructure Projects in Kenya; A Case of Transmission Infrastructure Projects Obunga, Fredrcik; Njuguna, Jane Nyokabi; Okombe, Lee Alubala; Gichuhi, Kimani Electricity access is a challenge facing many countries in the world more so the developing ones. This challenge is more pronounced in sub-Saharan Africa, where about 597 million people (43%) lack access to electricity. To address the challenge many countries are investing in electricity supply infrastructure projects such as transmission and distribution lines and power plants. Implementation of such projects is however faced with various challenges resulting in failure to achieve the intended objectives. Scholars have proposed solutions to address these challenges but available literature indicates the issue of quality planning in projects has not been exhaustively addressed. The main objective of this study was to assess the influence of quality planning on project success among electricity supply infrastructure projects in Kenya. The study was anchored on the Deming cycle and the Iron Triangle theories. A descriptive study design was employed in this research. The study population was drawn from the Kenya Electricity Transmission Company staff, which implements electricity transmission projects in Kenya. A stratified sampling method coupled with Yamane’s formula was employed to identify the sample size of 80 among the staff. 63 responses from the surveyed staff were obtained and used for the analysis translating to a 78.75% response rate. The findings showed that the study accepted the alternative hypothesis and concluded that there is a significant and positive influence of quality planning on project success. This study concludes that quality planning is a critical factor that enhances project success in electricity infrastructure projects. Published on ESJ Social Sciences

The Extent of Correlation Between the Budgetary Process Elements of Budgetary Control and Budgetary Participation with Service Delivery in Institutions of Higher Learning in Kenya: The Case of Multimedia University of Kenya

Wed, 01 Sep 2021 00:00:00 GMT

The Extent of Correlation Between the Budgetary Process Elements of Budgetary Control and Budgetary Participation with Service Delivery in Institutions of Higher Learning in Kenya: The Case of Multimedia University of Kenya Gichuhi, Kimani; Fairoozah, Fairoozah; Mugo, Mary The study was aimed at assessing the extent of correlation between the budgetary process elements of budgetary control and budgetary participation with quality service delivery in public universities in Kenya, focusing on a case study of Multimedia University of Kenya (MMU). A sample of 117 staff members of the institution provided the primary data utilized in the research. The first independent variable targeting of budgetary control was measured by performance indicators, budget analysis, and budget performance reports, while the second independent variable focusing on budgetary participation was measured using staff opinions, suggestions, request, follow ups, and proposals. The dependent variable of service delivery was captured in terms of timely debt payments, efficiency, meeting obligations, quality of service, and customer relations. Data collected were analysed using the Spearman correlation coefficient run on the SPSS application software. The findings of the research indicated a fairly strong positive and significant correlation coefficient of 0.692 between budgetary control elements and service delivery in Multimedia University, leading to the rejection of the null hypothesis: H0: There is no association between budgetary control and service delivery at the Multimedia University. The association between budgetary participation and perceived service delivery at the university equally yielded a strong positive and significant correlation coefficient of 0.722 that lead to the rejection of the null hypothesis that stipulated absence of an association between the two variables. It was the conclusion of the research that, as echoed by other researchers, budgeting control and budgeting participation of stakeholders, budget analysis and feedback, constitute elements of the budgetary process that lead to provision of quality services by organizations and which management of service organizations, such as universities should not overlook in the budgeting process. It was the recommendation of the research that other elements of the budgeting process including budgetary training and/or experience should be accorded to other stakeholders in the institution and not just the budget managers as well as for better budget-oriented service delivery in the organization. A journal article published on International Journal of Scientific and Research Publications,

Influence of Technological Capacity Building on Operational Efficiency in Air Traffic Flow Management within Kenyan Airspace

Wed, 13 May 2026 00:00:00 GMT

Influence of Technological Capacity Building on Operational Efficiency in Air Traffic Flow Management within Kenyan Airspace Omollo, Beatrice Atieno; Gichuhi, Kimani; Musembi, Michael This study examines the effect of technological capacity building on operational efficiency in Air Traffic Flow Management (ATFM) within Kenyan airspace. A descriptive cross-sectional survey design was adopted, complemented by qualitative interviews to provide contextual insights. The target population included 551 air traffic controllers, technical staff, and managers directly involved in ATFM at the Kenya Civil Aviation Authority (KCAA), with respondents selected based on their professional roles and engagement in technological capacity initiatives. A total of 232 questionnaires were distributed via enumerator delivery and email, yielding 192 completed responses (87.27% response rate), of which 180 were retained for analysis, and data were analyzed using the Statistical Package for the Social Sciences (SPSS) version 25, and Partial Least Squares Structural Equation Modeling (PLS-SEM) was employed to test hypotheses and evaluate relationships among variables. The findings indicate that technological capacity building significantly enhances operational efficiency, with staff training, system upgrades, and operational development contributing to improved decision-making, reduced delays, and more coordinated airspace management. The study provides practical recommendations for policymakers, air traffic managers, and aviation authorities and contributes to the understanding of how targeted technological interventions can optimize air traffic operations in developing countries. A Research Article published on DBA Africa Management Review.

Influence of Technological Capacity Building on Operational Efficiency in Air Traffic Flow Management within Kenyan Airspace

Wed, 13 May 2026 00:00:00 GMT

Influence of Technological Capacity Building on Operational Efficiency in Air Traffic Flow Management within Kenyan Airspace omo, Beatrice Atieno; Gichuhi, Kimani; Musembi, Michael This study examines the effect of technological capacity building on operational efficiency in Air Traffic Flow Management (ATFM) within Kenyan airspace. A descriptive cross-sectional survey design was adopted, complemented by qualitative interviews to provide contextual insights. The target population included 551 air traffic controllers, technical staff, and managers directly involved in ATFM at the Kenya Civil Aviation Authority (KCAA), with respondents selected based on their professional roles and engagement in technological capacity initiatives. A total of 232 questionnaires were distributed via enumerator delivery and email, yielding 192 completed responses (87.27% response rate), of which 180 were retained for analysis, and data were analyzed using the Statistical Package for the Social Sciences (SPSS) version 25, and Partial Least Squares Structural Equation Modeling (PLS-SEM) was employed to test hypotheses and evaluate relationships among variables. The findings indicate that technological capacity building significantly enhances operational efficiency, with staff training, system upgrades, and operational development contributing to improved decision-making, reduced delays, and more coordinated airspace management. The study provides practical recommendations for policymakers, air traffic managers, and aviation authorities and contributes to the understanding of how targeted technological interventions can optimize air traffic operations in developing countries. A Research Article published on DBA Africa Management Review.

Impact of Technology Forecasting and Systems Integration on Delay Reduction through Air Traffic Flow Management in Kenyan Airspace

Fri, 22 May 2026 00:00:00 GMT

Impact of Technology Forecasting and Systems Integration on Delay Reduction through Air Traffic Flow Management in Kenyan Airspace Omollo, Beatrice Atieno; Gichuhi, Kimani; Musembi, Michael Air Traffic Flow Management is a strategic operational framework aimed at optimizing airspace utilization and minimizing operational delays by balancing traffic demand with available capacity. Despite investments in radar, ADS-B, and Performance-Based Navigation technologies, Kenyan airspace continues to experience persistent delays, highlighting the need for strategic technological interventions. This study investigates the impact of technology forecasting and systems integration on delay reduction through ATFM in Kenyan airspace. The research is guided by Systems Theory, which emphasizes interdependence among aviation subsystems, and Diffusion of Innovation Theory, which explains how new technological practices are adopted and institutionalized. An explanatory research design was employed, targeting a population of 551 aviation stakeholders directly involved in airspace management, including air navigation service providers, air traffic controllers, airline operations personnel, airport operators, and regulatory authorities. A sample of 265 respondents was determined using Yamane’s formula, and 232 completed questionnaires were collected, yielding a response rate of 87.6 percent. Data were analyzed using Pearson correlation and multiple regression to examine relationships between technology forecasting, systems integration, and delay reduction. Findings reveal that both technology forecasting and systems integration significantly reduce delays, with systems integration exerting a stronger influence. The study concludes that proactive technological planning combined with interoperable system architectures is critical for enhancing ATFM performance. Recommendations include strengthening forecasting mechanisms, integrating ATFM-related systems, and building institutional capacity to improve airspace efficiency and operational reliability. Research article published on DBA Africa Management Review

Differentiation Strategy and Performance of Deposit Taking Savings and Credit Cooperative Organizations in Kirinyaga County, Kenya

Mon, 01 Jan 2024 00:00:00 GMT

Differentiation Strategy and Performance of Deposit Taking Savings and Credit Cooperative Organizations in Kirinyaga County, Kenya Gichuhi, Kimani; John, Kamau; Ndegwa, Jane Wangechi Performance is an essential indicator of the success or failure of any organization. In order to remain competitive and increase performance, businesses are increasingly adopting competitive strategies. This study sought to establish the influence of differentiation strategy on performance of deposit taking SACCOs in Kirinyaga County, Kenya. The study used a descriptive cross sectional research design and adopted a census survey where all six licensed deposit taking SACCOs operating in Kirinyaga County were considered. The study population was managers of the SACCOs giving 43 respondents. The researcher administered 43 questionnaires out of which, 37 were completely filled and returned representing a response rate of percent. The researcher applied descriptive statistics by use of frequencies, percentages, means and standard deviation in form of tables, graphs while Pearson correlation coefficient and multiple linear regression analysis was adopted for inferential statistics. A correlation analysis results revealed a correlation value (r) of 0.598 with a significance level of p < 0.000 which indicates a strong positive relationship between differentiation strategy and SACCO performance. The coefficient of determination adjusted R squared for the regression model yielded a value of 0.339 with a standard error of estimate of 0.27388. This implies that 33.9 percent of the variation in the SACCO performance was explained by differentiation strategy. The remaining 66.1 percent of the variations in SACCO performance are accounted for by other variables not discussed in this study. The study concludes that differentiation strategy among the SACCOs had a significant effect on performance.The study recommends that it is important for deposit-taking SACCOs in Kirinyaga County, Kenya to embrace and adopt differentiation strategy to increase their performance as there is a strong and statistically significant link between differentiation strategy and performance of deposit taking SACCOs in Kirinyaga County, Kenya. An article published in African Journal of Business and Development Studies.