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Effects of operational strategies on service delivery among commercial banks in Kenya: a case of NCBA Bank.
(Africa Nazarene University, 2022-05)
In today’s dynamic environment, financial institutions are adopted technique of being competitive that is characterized by efficiency in service delivery aimed at quality and customer satisfaction. Banks have greatly strived ...
Effect of interest rate capping on Financial Performance of Commercial Banks in Kenya: A case of tier one Commercial Banks in Nairobi County
(Africa Nazarene University, 2022-03)
The financial performance of commercial banks is partly obsessed with interest unfold, the distinction in interest rates charged on loans and what’s paid to suppliers of funds. Charge per unit volatility includes a negative ...
Effects of operational strategies on service delivery among commercial banks in Kenya: a case of NCBA Bank.
(Africa Nazarene University, 2022-05)
In today’s dynamic environment, financial institutions are adopted technique of being competitive that is characterized by efficiency in service delivery aimed at quality and customer satisfaction. Banks have greatly strived ...
Influence of human capital development on staff performance of Commercial Banks in Kenya: a survey of Commercial Banks in Ongata Rongai Town
(Africa Nazarene University, 2022-03)
Human capital development is one of the most important requirements to ensure the sustenance and improvement of an economy either at macro or micro level. Human capital development is the continuous process from childhood ...