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Effects of operational strategies on service delivery among commercial banks in Kenya: a case of NCBA Bank.
(Africa Nazarene University, 2022-05)
In today’s dynamic environment, financial institutions are adopted technique of being competitive that is characterized by efficiency in service delivery aimed at quality and customer satisfaction. Banks have greatly strived ...
Effects of operational strategies on service delivery among commercial banks in Kenya: a case of NCBA Bank.
(Africa Nazarene University, 2022-05)
In today’s dynamic environment, financial institutions are adopted technique of being competitive that is characterized by efficiency in service delivery aimed at quality and customer satisfaction. Banks have greatly strived ...